Reggiani Ermes > About us

HISTORY

We have been serving the food industry for over 40 years. We chose to work with the main players in the Italian and world market, supplying machinery, components and highly specialised technical support.

 

Since the very beginning, the direct in-field experience of the founder of the company—active in the sector for more than 50 years—has enabled it to identify and resolve technical problems of varying nature and complexity promptly.

The ability to work with machinery and components directly, coupled with our positive attitude to problem solving, enables us to bridge the gap between planning and construction, thus avoiding overly complex and convoluted design projects that would be costly and inefficient when implemented.

What sets us apart is our passion for quality, not in and of itself, but modelled on the functions that inspire design decisions aimed at rendering systems and procedures efficient. Close, ongoing dialogue with technicians and operators allows us to understand and resolve difficult and more critical issues, and the exchange of opinions and experience enables us to continuously devise and implement improvements, providing the best support possible for the customer.

With thirty years’ worth of experience providing assistance with equipment, we are experts in on-board tools that register, regulate and detect key measured quantities, such as temperature and pressure.

The streamlined organisation allows us to respond to the customer’s needs in an efficient way, providing prompt, effective assistance at all times.

MISSION

Our core objective is complete customer satisfaction.
For this reason, we are committed to pursuing flexible and technologically advanced solutions tailored to our customers, to allow each of them to improve and consolidate their market position.

 

We offer customers very reliable high-performance equipment.

We are not focused on numbers; our aim is to provide quality. We believe that very close—almost obsessive—attention to detail and the invaluable hard work of professionals are what make all the difference.

Our main objective is to provide comprehensive assistance for our customers, from planning through to construction and testing.

ABOUT US

“In situations where systems shut down due to breakage or malfunctions, Reggiani will not rest until it manages to solve the problem by involving all the operators and technicians necessary, even outside standard working hours.
The determination, tireless will, tenacity, and ability to solve problems enable the company to bring passion and work together, forgetting the time on the clock and the hours spent solving technical issues and enabling the customers to process foodstuffs that, by their very nature, deteriorate quickly.”

From Brazil:

“We are thrilled and very grateful for the quick, dedicated action you took to help our company. We would be delighted if you would accept a shirt from the Brazilian national team as a token of friendship, hoping that it will serve as a heartfelt reminder of your time with us.”

From Italy:

“On 5 February 1900, our cooperative was born thanks to the forward thinking and efforts of our milk producers.
On behalf of the cooperative I have the honour of representing, I would like to thank you for the work we have done together over the years, built on collaboration, esteem and mutual respect, fully aware that this milestone has been achieved thanks to you as well.”

About us

24/7 Assistance

We provide comprehensive customer support: from planning through to construction and testing.

Availability

We are readily available to provide assistance and deal with urgent issues, which is essential in food processing due to the perishable nature of the products being treated.

Quality

We supply very reliable high-performance equipment, using state-of-the-art technology, and employ highly specialised personnel.

Efficiency

Working directly on-site enables us to bridge the gap between planning and construction, thus avoiding very complex and convoluted design solutions that would be impractical and inefficient when implemented.

REGGIANI ERMES | We have been serving the food industry for over 40 years